my888 Privacy Policy

Last updated: 30 October 2026

Policy Introduction

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my888 is an online platform that takes the privacy of Myanmar players seriously. This Privacy Policy explains how we collect, store, process, and protect your personal information when you use our website and services.

By continuing to use this website, you are considered to have agreed to the terms of this policy. If you do not agree, you may stop using our services and contact [email protected] to close your account.

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1. Types of Collected Personal Information

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We may collect the following types of information—

1.1 Information You Provide

• Name, date of birth (for 21+ age verification), and contact email address
• Username and password provided during registration (stored in hashed form)
• Payment information related to deposits and withdrawals (KBZPay, Wave Money, AYA Pay, CB Pay)
• Copies of national ID or identity documents provided for verification

1.2 Automatically Collected Information

• IP address, browser type, and device information
• Time of access, pages viewed, and click activity logs on the website
• Cookies and similar tracking technologies (see Section 4 for details)
• Access time logs based on Myanmar Standard Time (MMT, UTC+6:30)

1.3 Information Collected from Third-Party Sources

We may obtain verification confirmations from authorised verification bodies for fraud prevention and legally required KYC (Know Your Customer) processes. Information received from those sources is protected in accordance with this policy.

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2. How We Use Personal Information

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We use the personal information we collect for the following purposes—

• Account registration, login, and service delivery
• Verifying deposit and withdrawal transactions
• Security protection, fraud prevention, and ensuring compliance with financial regulations
• Customer support — resolving issues via 24/7 Live Chat and email
• Analyzing usage patterns to improve the website
• Sending lawful advertisements / announcements (to users who have agreed only)
• Verifying users are 21+ and carrying out responsible gambling measures

We will never sell your personal information to third parties such as advertisers for purposes beyond those stated above.

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3. Sharing and Disclosure of Personal Information

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We share your personal information with third parties only in the following circumstances—

3.1 Service Providers

We may share your information with companies that provide services on our behalf (e.g. payment processors, server security, software providers). They act only on our instructions and are not permitted to use your personal information for their own purposes.

3.2 Legal Disclosure

We may disclose your information when required by a valid order from a legal authority or by law. When we do, we will try to notify you in advance unless we are legally prohibited from doing so.

3.3 Business Transfers

Personal information may be transferred in the event of a business change such as a merger, acquisition, or sale of assets. If that happens, we will ensure the protections described in this policy continue to apply.

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4. Cookies and Tracking Technologies

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We use cookies and similar technologies to improve your browsing experience, maintain website security, and analyze usage patterns.

• Essential Cookies — cookies that are strictly necessary for the website to function (e.g. session management)
• Analytics Cookies — collect aggregate data on how the website is used (no personal identification)
• Functional Cookies — remember your preferences such as language and account settings

You can disable cookies in your browser, but please note that some features of the website may not work properly as a result.

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5. Personal Information Security Measures

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We apply technical and organizational security measures to protect your personal information—

• SSL (Secure Socket Layer) encryption — to protect data transmitted between the website and your browser
• Password hashing — passwords are never stored in plain text
• Access controls — employee access to data is restricted by role
• Regular security audits
• Regular backups of data servers

While we do our best to protect your information, please understand that no transmission of personal information over the internet can be guaranteed 100% secure. If a data breach occurs, we will not cover it up and will notify affected users immediately.

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6. Personal Information Retention Period

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We retain your personal information for as long as needed to provide services or to meet legal obligations, whichever is longer. Financial transaction records must be kept for a legally required period.

Personal information not directly related to the service will be deleted or anonymized 12 months after account closure.

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7. Your Rights

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You have the following rights regarding your personal information that we hold—

• Right of Access — you may request a copy of the personal information we hold about you
• Right to Rectification — you may request that inaccurate or incomplete personal information be corrected
• Right to Erasure — you may request deletion of personal information that does not require legally mandated retention, such as interim data
• Right to Restrict Processing — you may request that certain processing of your personal information be restricted
• Right to Object to Marketing — you may object if you do not wish to receive marketing communications

To exercise these rights, email us at [email protected]. We will respond via 24/7 Live Chat and email.

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8. Policy on Minors

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my888 services are intended for adults aged 21+ only. We do not knowingly collect or use personal data from children under 21. If we become aware that a child under 21 has provided us with personal information, we will take immediate steps to delete that data.

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9. Data International Transfers

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Our servers and processing services may be located outside Myanmar. As a result, your personal data may be transferred to countries where data protection laws differ. When this happens, we will ensure that your data receives a level of protection equivalent to what is described in this policy.

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10. Changes to This Policy

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We may update this Privacy Policy in line with changes to the law, technology, or our services. For significant changes, we will notify you by email before the new policy takes effect. Continuing to use the website after changes have been made means you accept the updated policy. We will give 8 weeks' advance notice, and you may close your account during that period if you do not agree.

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11. Contact Us

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If you have any questions about this Privacy Policy or would like to exercise your rights regarding your personal data, please email us at [email protected] or contact us via 24/7 Myanmar-language Live Chat. We take your privacy seriously and promise to respond to every enquiry openly and honestly.